Mark Brooks

My feedback

  1. 450 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Designing  ·  37 comments  ·  Vote on Features  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Mark Brooks commented  · 

    I like having access on my laptop as well. I see this as a differentiator for you. Its one of the reasons I just came back to using Strides vs competitors. I think you should expand this feature, rather than sunset it. More people would use it, and you could make it more of a differentiator for you by doing the following IMHO.

    1. Offer the online version to show more graphs of performance. An expansion pack on the app, basically. Make it available to subscribers only. Your real avid self-quantification and goal-oriented people will be drawn to this.

    2. Use email to draw people in and back to the app. Many people end up bailing on their goals. I think you can help re-engage people by using a combination of email and linking people to check out the online app.

    Seeing as you have the app already, I think you could leave it live, and enhance it a bit, so its more of a drawer, and your differentiator.

    If you had to choose, I think an Android app would be more profitable for you to add. You're missing out on a huge swathe of the market by not having it. Personally, I'm on both, and miss the Android app.

    You'll always see single digit percentages of your users using the online app, but look deeper on your numbers and I think you might find that they are you most avid users...and the ones most likely to be your evangelists. I urge you to take a deeper dive on your analysis of the userbase for this feature.

    Mark Brooks supported this idea  · 

Feedback and Knowledge Base